Special notes
Add-on items
Sub-items in combo items
Path : POS → Operations → Bill/KOT Print → Multiple Printer Settings → Edit Kitchen Printer
We've introduced a new 'Web Invoices' section on the POS. This dedicated section provides complete visibility of all invoices generated from online orders placed through your order app and web dashboard. Previously, invoices for online orders weren't reflected on the POS, leading to discrepancies between your sales reporting and analysis. With this update, your biller/cashier can now :
See all web-generated invoices directly on POS
Recreate these invoices within the POS to ensure your sales data perfectly matches between your POS and dashboard.
This means more accurate reporting, better inventory management, and a clearer overall picture of your sales performance
There's no setup needed on your end. The 'Web Invoices' option will automatically appear on the POS, only when there are pending online orders that have been accepted from the web.
This feature is available only until the outlet closing hour is reached.
This feature will work only in your POS : Master terminal.
No setup is required; the option appears only if there are pending online orders accepted from the web.
You can now copy a customer’s name and number from the “Info” section on the live view screen.
You can now include the following changes via the item upload sheet :
Optional taxes (must be pre-configured in the tax master)
Minimum stock level
At-par stock level
Note : Addition of minimum/at-par stock level is only applicable to menu items created under self-item recipe.
Virtual brand names are now shown on the online orders card, under the KDS dashboard, for better order identification.
b. Aggregator name visibility
Aggregator names (e.g., Swiggy, Zomato) are now clearly displayed on incoming online orders.
c. Updated KDS application icon
A new logo design has been introduced in light of our latest rebranding guidelines.
If KOT is printed from the captain app’s printer :
The table number and KOT number will also be included on the printed copy.
b. Order-wise comments
The comments added per order will now be visible on the KOT prints.
c. Customer info edit
Your captains can now long-press a table to update customer details on any running orders, if required.
d. POS table color syncing
The color statuses on the table layout now match POS states :
Yellow color signifies that the KOT is created
Green color signifies that the Bill is printed or it is due payment/part payment/wallet payment bill
Blue color signifies that the bill is just Saved bills (unprinted)
e. Table release configuration sync
The following configuration will be considered to display or hide the tables in the captain application’s table screen layout :
Release table on bill print
Release table on settle & save
Set From and To time windows (if required)
Choose between :
All items (default)
Specific categories
You can now upload custom images to personalize the welcome screen or to display enticing offers to your customers.
Supported file formats : .jpg, .jpeg, .png, .gif
Up to 5 files can be uploaded (including image + GIF combinations).
The recommended resolution will be displayed within the kiosk settings.
If multiple images/GIFs are uploaded, they will auto-scroll every 5 seconds by default.
Once an order is completed and the payment screen times out, the kiosk will automatically redirect customers back to the welcome screen.
The token marked as "Food Ready" from the kitchen will now be visually emphasized on the TDS.
The ready token will appear in highlighted mode, accompanied by an audio announcement.
All other tokens will appear dimmed temporarily, ensuring that the customer or delivery partners can easily identify the ready token number.
A new option on the Petpooja Loyalty settings page allows you to set the customer consent for enrollment.
b. Sign-Up link behavior based on SMS source
HO SMS Balance : One universal signup link for all outlets
Outlet SMS Balance : Unique links per outlet
Note : These settings can only be controlled from the HO dashboard.
c. Updated customer onboarding flow will be :
Mobile Number → OTP → Customer Info → Consent
Note : Existing loyalty customers are unaffected; consent remains "Not Required" by default for them.