Electron POS release note

Release Note v109.0.3


This document will update you on some of the most amazing updates in Electron POS v109.0.3

POS updates


1. Print only last 4 digits of online order : Barcode

  1. To enhance the clarity on your bills and KOT prints, we've introduced a new configuration. Instead of printing the entire online order ID, which can be quite cluttered, you now have the option to display only the last four digits of the online order ID beneath the barcode.
  2. Path : POS → Operations → Bill / KOT print → Bill/KOT preferred configuration



2. Configure the notifications on live view :

  1. To better align the live view card with your preferences, we have introduced a new configuration in the online order settings. This update allows you to hide notifications for extended preparation times and situations where the rider has arrived but the food has not yet been dispatched.
  2. This feature aims to streamline your live view experience according to your specific needs.
  3. Path : POS → Operations → Menu item on/off → Online order settings → General



3. Due payment updates :

  1. For faster access, we have enabled the search with name and search with bill number option on the Due payment settlement page.
  2. Path : POS → Operations → Due payment


4. Store status related updates :

  1. We have introduced a new feature that allows outlets to be temporarily marked as OFF for brief periods, particularly during kitchen stress or operational failures.
    1. By-default the lowest time duration of 30 mins would be selected for changing the store status quickly.
    2. By-default selected reason would be "High order rush/kitchen is full" for easy of access.



  2. You can now also update the store status with predefined/custom reasons for hassle free operations.
  3. Additionally, the bulk store status update functionality has been enhanced to provide a more intuitive and efficient user experience.
  4. All the above mentioned updates would also be applicable to the store on/off page on the owners dashboard. 

5. Renaming old configuration : 

  1. A new name has been given to one of the old configurations visible under the restaurant configuration : 
    1. Old name : Display Settle and Save button for all the order types
    2. New name : Display ‘Settle and Save’ button for delivery and pickup orders on live view card



6. Zomato : Merchant led customer delight

  1. Zomato has launched a new program : Merchant-Customer Delight Program is introduced to give restaurant partners the opportunity to delight their customers on their special occasions such as birthdays and anniversaries as well as reaching milestones such as order count on their restaurants or having a higher average order value.
  2. Post receiving this nudge, you can add any complimentary item, note or any other intended gift for the customer to delight him with an element of surprise on his special occasion.
    1. In the online order information you would receive any one of the below mentioned tag :

      It’s a birthday order!
      It’s an anniversary order
      “Arpit" is placing "39th" order with you!
      “Arpit" is a high value customer



7. Sending sales return bills data to the loyalty partner : 

  1. The sales return bills data would be shared with the third party loyalty partners now.

8. Search by KOT number : 

  1. The header of the billing POS will now include an option to view/edit KOTs with the KOT number search box.


     

9. Introducing a new option - Surcharge : 

  1. We have introduced an option for our international clients to calculate a surcharge.



  2. This feature is optional, allowing you to decide whether to include a surcharge in your billing or not.
  3. The surcharge amount is calculated by adding it to the total bill amount. The surcharge value can also be calculated automatically on selective payment types, based on your selected preference. 



  4. Path to configure : POS → Settings → Calculations → Surcharge

10. Introduction of Customer persona 

  1. To enhance your experience, we have consolidated the customer persona information into a single view. You can now conveniently access the customer persona directly on the favorite item grid within the billing screen.



  2. The customer persona feature now includes a special highlight for significant events such as birthdays and anniversaries, ensuring that you can provide a more personalized and memorable experience for your customers.



  3. Customer persona would start showing these two details Last visit and Last Bill for those customers who visit your outlet after you've updated this release. 
  4. Customer persona would show you the last cart bill value.

11. UI Changes :  

  1.  We have streamlined the user interface across all three sections : Expense, Withdrawal, and Cash Top-up, for a more unified and seamless experience.

12. Reelo day wise restriction :  

  1. We have added a new feature at the request of our third-party partner : day-wise restrictions on the POS system. As per your preferences set on the third party platform the restriction of the loyalty point redemptions on specific days would work. 

13. Print order token number :  

  1. We have introduced a new option in the POS system that allows you to print the order token/KOT number separately, based on your configuration preferences. This feature gives you the flexibility to choose whether or not to print the order token number independently, enhancing your customization options.
  2. The order token number will be visible as shown below : 



  3. You can configure the settings from the printer edit settings : Path : POS → Operations → Bill / KOT print → Multiple printer settings → Edit printer



  4. The slip would be printed from the bill printer. Also, in case of dot matrix printer the enlarging size of the token number is currently not supported.
  5. If there are multiple KOTs in a single bill then multiple token numbers would be generated with the respect to the number of KOTs.

Owners dashboard updates


1. Addition of new third-parties on dashboard :

  1. We have recently added a few third-party services on the owner's dashboard. This enhancement aims to provide you with easier and quicker access to sales figures from these channels.
  2. Third parties added are :
    1. uEngage (ONDC)
    2. GrowthFalcon
    3. Dotpe
    4. Magicpin
    5. Homewebsite
          

2. Select open item from actions :

  1. To facilitate your tasks, we have introduced an option in the owner’s dashboard under menu management. This allows you to conveniently mark any item as an open item directly from the menu grid.
  2. Path : Owners dashboard → Menu management → Menu & Discounts → Base Menu → Actions



3. Menu Upload menu in Arabic language : NoonFood

  1. According to the request of outlets integrated with the NoonFood, we have now introduced an option to upload the menu in arabic language via menu excel sheet.
  2. Path : Owners dashboard → Menu management → Menu & Discounts → Base Menu → Quick Actions

4. Talabat : Image upload

  1. We have introduced a new feature to facilitate easier image uploads on the Talabat platform.



  2. You will now find a dedicated button in the item image upload section to streamline this process.



5. Assign addons via sheet

  1. Previously, assigning add-ons through the grid was quite a challenging task. We are pleased to inform you that this is no longer necessary. We have introduced a new feature that allows you to manage add-on assignments effortlessly via an Excel sheet.



  2. Path : Owners dashboard → Menu management → Menu & Discounts → Addons



6. Zomato : Item level instructions accept/reject

  1. A feature that allows you to accept or reject Zomato order instructions, both at the item and order level, directly from the pending orders section from POS as well as owner’s dashboard has been made available now.

7. Ubereats : Delivery charges updates

  1. We've introduced a feature that allows you to bypass the delivery charge calculation for the current order when it is not a self-delivery order.
  2. Path to configure : Owners dashboard → Configuration → Marketplace settings → Online order integration → Ubereats



8. Assign to option to be mandatory selection : 

  1. In the light to the so many requests we receive, we have now created a configuration on the owners dashboard that will let you make the "Assign To" option mandatory on the billing screen.
  2. Once configured, the bill/KOT must be assigned to an assignee compulsorily for the order type selected.
    1. This compulsion shall not work fin the following scenarios : 
      1. Advance orders
      2. Table reservation
      3. Captain application orders
  3. Path : Owners dashboard → Configuration → Outlet configuration → Billing screen → Display → Display settings


9. Calculation changes : Return to customer

  1. For transactions where a surcharge is applied to cash payments, the amount to be returned to the customer will be calculated using the following logic : customer paid - (Total cart value + tip + surcharge) = return to customer value.



  2. For transactions where a surcharge is applied to card payments, the amount to be returned to the customer will be calculated using the following logic : customer paid - total - surcharge = return to customer value.



    1. The above mentioned changes shall not apply in case if you are using currency conversion. 

10. Settle and Save configuration to mark the order as completed :  

  1. To streamline your billing process, we’ve introduced a new configuration option. Currently, settling any bill from the billing screen automatically changes the KOT status to 'food ready' for Dine-in orders, whereas the same action in the captain or payment app only applies to dine-in orders.
  2. With this new update, you can now configure this feature for all order types. By default, it will be enabled for dine-in orders and disabled for other order types, giving you greater control and flexibility. Please note that this configuration will not apply to online orders at this time.
  3. Path : Owners dashboard → configuration → outlet configuration → billing screen → display → display settings


11. New report : Log report for removed orders 

  1. We have introduced a new configuration at the outlet level that, once enabled, allows visibility of the logs for any removed orders.
  2. Path : Owners dashboard → configuration → outlet configuration → system setting  → billing system → security setting



  3. After enabling this if any orders are removed, then you can check the logs in the reports section :
  4. Path : Owners dashboard → reports → other reports → order related reports →  Order report: After Order Updates



Inventory updates


1. Add logo and UPI QR code in sales/transfer document :

  1. As per your requirement, you can now add outlet logo and UPI payment QR code in sales and transfer pdf.
  2. Path to enable this : Owners dashboard → Inventory → Inventory settings



  3. Sample view : 



  4.  

Marketplace updates


1. Introduction of Petpooja Scale and Growth plans :

  1. We have recently launched two new combo plans as a combo pack. This will allow you to buy almost all the services as a combo pack.
  2. Link to learn more about Scale plan : https://billing.petpooja.com/market/petpooja_scale_details/
  3. Link to learn more about Growth plan : https://billing.petpooja.com/market/petpooja_growth/

2. New Integration : Benefit Payment Gateway

  1. A new payment gateway partner has been integrated for the Bahrain country : Benefit Payment gateway.
  2. This integration is available for Online Ordering Widget service only. As of now, only debit card transactions are supported.

3. Expiry dates to be made visible : Virtual wallet SMS

  1. Your virtual wallet customers will now see the expiry dates in the SMS they receive when recharging their virtual wallet under the plan-based setup.
  2. Please note that this feature will only be active if an expiry date has been added.

4. Newly added Lending partners

  1. We are pleased to inform you that we have expanded our Petpooja Loans section by adding several new lending partners to enhance your eligibility :
    1. TATA Capital
    2. InCred finance




Improvements and Fixes


1. Parity under menu on/off :

  1. We have addressed the inconsistency where the number of items displayed on the menu on/off page differed between the POS and the owner’s dashboard. This issue has now been resolved.

2. Advance orders : loyalty points issue

  1. We have identified an issue with advanced order settlement where customers selecting "Others" as the payment method are not receiving loyalty points, and the same has been resolved now.

Internal team updates


1. Logs for changes in owners panel :

We have added logs for any changes made at the owner level, which includes :
  1. Basic information change
  2. Rights change
  3. Any updates in the assigned KAM

  4. The logs would be visible as shown below : 


    2.     Provision to copy configurations :

    1. We have created a page where the configuration can be copied from one outlet to another if they are under the same user 
    2. For this, the configurations primarily related to calculations and display would be copied . Any configuration specific to the outlet (the details, contact details , integration related configurations) would not be copied 
    3. This is available under Backend admin → maintenance → Copy restaurant configurations
    4. This would be accessible to only those users who have rights for this page.

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